Shipping policy
Shipping Policy
Thank you for shopping with us! Please review our shipping information carefully before placing your order.
📦 Shipping Origin
All products are shipped directly from our fulfillment center
Because we ship internationally, delivery times vary depending on destination and customs procedures.
Order Processing Time
Processing time is 3–5 business days (Monday–Friday).
This time is used for:
- Quality inspection
- Secure packaging
- Printing shipping labels
- Forwarding to our shipping carrier
⚠️ Please note: Processing time must be added to the shipping time to calculate total delivery time.
🚚 Estimated Shipping Times (Standard Free Shipping)
A) 10–20 Business Days:
United States, United Kingdom, Canada, Spain, France, Korea, Taiwan, China, Japan, Singapore, Malaysia, Australia, New Zealand
B) 20–30 Business Days:
Brazil, Mexico, Venezuela, Norway, Sweden, Denmark, Finland, Netherlands, Germany, Philippines, Indonesia, India, Turkey, Saudi Arabia, Jordan, Bahrain, United Arab Emirates, and most other countries
C) 20–49 Business Days:
Lebanon, Colombia, Dominican Republic, Kuwait, Russia, South Africa
Important Note
Shipping times are estimates based on normal conditions.
Delays may occur due to:
- High international shipping volumes (especially during holidays)
- Customs clearance procedures
- Local postal service delays
We are not responsible for delays caused by customs or local carriers.
⚡ Express Shipping (Optional Upgrade)
We offer express shipping via:
DHL, FedEx, Aramex, UPS, or equivalent
Estimated delivery: 6–13 business days
To upgrade your order:
Email us immediately after placing your order at:
📧 Fashonex01@gmail.com
We will send you a shipping quote and payment invoice.
Express shipping costs approximately $30–$50 USD per item, depending on destination.
❌ Order Cancellations
Orders cannot be canceled once processing has started.
As a general rule:
If you do not contact us within 5 hours of placing your order, cancellation may not be possible.
If you need to cancel, email us as soon as possible:
Undeliverable or Refused Packages
We are not responsible for packages that are:
- Refused by the customer
- Unclaimed from the local post office
- Returned due to incorrect name or address provided at checkout
In such cases, we reserve the right to charge a 30–50% restocking and shipping fee.
Please double-check your shipping details before completing your order.
📦 Separate Packages
Some orders may be shipped in multiple packages due to:
- Weight restrictions
- Warehouse availability
- Faster shipping logistics
If you receive one item but are missing another, don’t worry — it may be arriving separately.
Please contact us at:
🔎 Order Tracking
Once your order ships and tracking is available, you will receive an email with tracking details.
Please allow up to 6 business days after shipment for tracking information to update.
If you have not received tracking information after 6 business days, contact us at:
Contact Us
If you have any shipping questions, please contact:
📧 Email: Fashonex01@gmail.com